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Frequently Asked Quesions

Got a question? We are here to answer them.

How do I get setup with Koru?

Getting setup with Koru is extremely simple and quick. First, signup to Koru. Second, connect your Google Account and any other tools you want to connect. And lastly, install the Koru Chrome Extension. Now you should be setup and ready to go.

What integrations does Koru support?

For now Koru supports Github and Github projects, Jira, Trello and Sentry. However, we are in the process of adding more tools like Clubhouse, Notion and more.

Why use Koru over other solutions like Zendesk?

Koru is built for product and engineering organizations that see customer support and getting feedback from customers as a competitive advantage. Zendesk and many other solutions are built for customer support teams and organizations that see customer support as something to minimize or outsource. Zendesk is built with a horizontal approach, serving companies out of every vertical well, whereas Koru has focussed on deeply integrating with all software specific tools and workflows to make a product that is highly targeted towards software companies.

What about data privacy?

Koru does not save or upload any of your email contents to an external server. All your important data stays directly in Gmail.